A chat bot is a program that works to perform an online chat session, rather than giving direct human interaction with a human counterpart. In this way, it can take the place of having to hire someone to chat with clients or customers, or having to sit in front of your computer waiting for responses. Many businesses use chat bots in order to interact with potential and current customers. For smaller businesses, chat bot technology can help to cut costs as it allows you to simply set up a customised account and let your chat bot do all of the work for you.
Bot systems generally allow the user to select what they want to say and to choose from a list of pre-recorded responses. They will then connect with the user’s computer via a virtual internet connection and begin to chat. The bot system will also allow the user to make requests through its chat room by asking questions and making relevant suggestions. For example, the bot may recognise that the user wants to ask a question about a specific product. If the user has already made their purchase or is looking for more information, the bot can search through its database of products, find one that matches the information being asked, and then link the user up to the appropriate website.
Chat bots are similar to chat assistants, which are popular programs used by many businesses to manage their contacts and communications with customers. In fact, many businesses now use chat bots in a number of different ways. One such use is to create a virtual assistant who will be sent messages, received messages, and do other background work in the background, allowing the business owner to focus their attention on other things. Chat bots can be programmed very easily, and many of them can perform as well as a live agent.
Another way that chat bots can be used is in a real life prize contest. There are many sites that allow fans to sign up and vote for a particular celebrity or to ask questions about current events. Sometimes, a fan will create a bot that will answer questions about a specific event, such as the Academy Awards, or pose a question in a poll format. These chat bot assistants can be set to record the user’s responses to specific questions and then uploaded to a website. These can be compared to a voting poll, where the users can cast a vote for which star was the most creative. Bots will not always win a prize, but they can provide an interesting and unique insight into what people are thinking.
Many companies now use chat bot software to promote themselves. An example might be an SEO company that wanted to promote themselves using chat rooms, but didn’t want to spend the money to have a human employee answer every single question. So, they created a chat bot – a sophisticated chat bot – who would do the talking for them. They can easily browse through thousands of different topics and post a link to their website in the chat room.
Chat bots can also be integrated with artificial intelligence. Some chat bot software packages will allow its users to store data on user profiles, which the chat bot can analyze later. Such artificial intelligence could be used to analyze customer interactions, or it might be used to recommend the most interesting products or services. It is currently being tested on chat bots that help those who experience blindsight, by helping them understand what they are looking at by identifying faces.
Of course, there are many other uses for artificial intelligence in chat bots. Researchers have already used them to create software programs that recognize anomalies in satellite signals or detect the effects of radiation on cell phones. As well as helping out humans, these chat bot software programs could also help out businesses and governments. As well as aiding communication between people, such software could also be programmed to make decisions on behalf of humans, should it become so important that they become artificially intelligent in their own right.
The future of chat bots is vast, and they are set to revolutionize how we communicate with one another. If you are not using one already, why not give it a try today? The next time you log into your social networking account, why not make a note of all the things you did in the past, and what you plan to do the next day?